Payment policy ( 20 December – 10 January )
100% payment for the full booking shall be made at least 30 days prior to arrival date The resort reserves the right to release the booking without prior notice if payment is not made on time.
Payment policy ( 11 January - 19 December )
50% of the total invoice amount shall be made as a non refundable deposit within 15 days after confirmation. Balance payment to be made at least before August 1, 2017.
The resort reserves the right to release the booking without prior notice if full payment is not received on time.
Cancellation policy ( festive season excluded - 20 December till 10 January )
Reservations with more than 30 days prior to the arrival date can be cancelled without any cancellation charge. A reservation made with less than 30 days prior to arrival date can be cancelled within 48 hours of confirmation, with no cancellation charge. A cancellation or modification between 30 and 15 days prior to arrival date is subject to 50% cancellation charge for the full stay. A cancellation or modification less than 14 days prior to arrival date is subject to 100% cancellation charge of the full stay.
Shortening of stay and early departures are subject to 100% cancellation charge. No show: 100% cancellation charge and 1 way transfer charge will be taken.
Cancellation policy ( valid for festive )
Cancellation before 31 July 2017: 50% of total room charge will apply. Cancellation after 31 July: 100% of total room charge will apply No Show: 100% of total room reserved, one-way transfer fee will apply. Shortening of stay & early departures are subject to 100% cancellation charge.
Special periods & length of stay in these periods
A minimum stay length of 10 nights per villa applies for any booking staying over the night of December 31. From Dec 28 till Jan 2 ( both dates inclusive ) are considered as no check-in and no check-out dates applies at US$ 750 per person subject to 23.2% tax & service charge.
Mandatory Christmas Eve Supplement ( for guests in-house on Dec 24 ) applies at US$ 400 per person subject to 23.2% tax & service charge. Mandatory Easter Supplement ( for guests in-house on April 16 ) applies at US$ 650 per person subject to 23.2% tax & service charge. Children between 4 – 11 years will get 50% discount on the above charges. These rates are inclusive of a Gala Dinner.
The resort is approximately 30 minutes away from Velana International Airport (formerly known Ibrahim Nasir (Male) international Airport by seaplane. Seaplane is available during daylight only and subject to weather conditions. Seaplane transfer rate is US$ 580* per adult (12 years and above) return trip. Children below 12 years will receive a 50% discount from the seaplane transfer rate. Infants under 2 years of age are free of charge (sitting on parent’s lap) Baggage allowance is 20 kg and 5 kg hand luggage. Any excess baggage is chargeable at a cost of US$4 per kg and payable at the airport. Seaplane rates are subject to increase if fuel surcharge increases. *Transfer rates are subject to 10% service charge & 12% government goods & service tax.
Domestic Plane Transfer:
The resort can be reached by a 20 minute domestic flight and 10 minute speedboat ride from Dharavandhoo Domestic Airport available 24 hours. Domestic Flight transfer rate is US$ 580* per adult (12 years and above) return trip. One way transfer will be 50% of return trip base rate. Children between 2 – 11 years will receive 50% discount from the above rate. A charge of US$ 75 applies for Infants below 2 years (sitting on parent’s lap ).
Each guest (excluding infants) is allowed a 25 kg checked luggage and 5 kg of hand luggage. Any excess baggage is charged a cost of US$2.00 and is payable at the airport. Please provide arrival/departure details for all bookings at least 5 days prior to the guest arrival to guarantee transfers on time. Any cancellation less than 24 hours and no-show will incur 100% transfer charges *Transfer rates are subject to 10% service charge & 12% government goods & service tax.
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